Zomato Work From Home | Chat Process

Zomato Work From Home, Private Job Update for Various chat process and customer associate (chat support) posts. All egible and interested candidates can apply on or before (10-04-2024). Further information about the Zomato recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

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Job Location for Zomato Recruitment 2024 – 

For chat process, candidates will be working from home and for customer associate post, job location will be Gurugram.

Number of Vacancies – 

There are various number of vacancies.

Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. Chat Process

2. Customer Associate (Chat Support).


Responsibilities for Chat Process

  • Productivity applications like Microsoft Office tools
  • Open to work in 24*7 and work from office environment
  • Resolve client issues on calls/ chat/ mail.
  • Understanding the customer needs and assist them
  • Responding to customers
  • Identifying customer issues and planning solutions
  • Answering customer questions and queries through live chat
  • Providing quick solutions and queries through live chat
  • Guiding customers in using products or services.

Responsibilities for Customer Associate (Chat Support) – 

  • Address the pressing needs and concerns of online ordering customers
  • Elevate the standard of Zomato’s customer service
  • Contact customers to solve their problems via chats, calls and emails
  • Surface the key problems with other Zomato teams to help in designing better solutions

Salary/Pay and Grade Pay –  For chat process and customer associate (chat support) posts, the payable salary will be Rs 28,890 per month approximately. Further information about salary details is mentioned in the notification.

Age Limit – For this recruitment, candidate age must be at least 18years. There is no upper age limit mentioned for this recruitment.

Educational Qualifications – The educational qualification details for this post is mentioned below.

  • Chat Process/ Customer Associate (Chat Support) – {12th pass or a graduate degree in any discipline}.

To know more about educational qualification details, then go through the notification. If you are not graduated then, click here for 10th and 12th based jobs.

Knowledge and Skills Required – 

  • Be fluent in English and respective regional language
  • Eager to commute restaurants whenever required
  • Ability to analyze problems 
  • Handling problems 
  • Solution seeking and problem solving
  • Excellent problem solving skills
  • Proficiency in creating engaging copy and personalized content for social media platforms, particularly twitter.

Selection Method – For Zomato (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.

Work Experience – No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.

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