EaseMyTrip is Hiring for Flight Support & Ticketing Executives | Apply Online

EaseMyTrip Recruitment 2024 (Private Job Update) for Various flight support and ticketing executive posts. All eligible and interested candidates can apply on or before (28-02-2024). Further information about the EaseMyTrip recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about these posts is mentioned in details below.

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Job Location for EaseMyTrip Recruitment 2024 – 

For the flight support post, the job location for candidates will be Delhi and for the ticketing executive post, the job location for this post will be Delhi & Noida.

Number of Vacancies – 

There are various numbers of vacancies.

Name of Vacancies and Number of Posts – The name and number of vacancies per post are mentioned below.
1. Flight Support

2. Ticketing Executive.


Responsibilities of Flight Support

  • Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service
  • Support customers across telecommunication/ email and chat 
  • Meet customer requirements through first-contact resolution
  • Clarify customer requirements
  • Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures
  • Listen attentively to customer needs and concerns
  • Confirm customer understanding of the solution and provide additional customer education as needed
  • Prepare complete and accurate work and update customer files.

Responsibilities of Ticketing Executive –

  • PNR creation, issuance, re-issuance, changes/ cancellation, rescheduling
  • Coordinating with airlines and customers over the phone and emails
  • Responsible for revenue generation for the company.

Salary/Pay and Grade Pay –  For flight support (chat process) posts, the payable salary will be Rs 22,450, and for ticketing executive posts, the payable salary will be Rs 25,000 – 35,000 per month approximately. Further information about salary details is mentioned in the notification.

Age – For this recruitment, the candidate’s age must be at least 18 years. There is no upper age limit mentioned for this recruitment.

Educational Qualifications – The educational qualification details for this post are mentioned below.

  • Flight Support – {12th Pass or a graduate degree in any discipline}
  • Ticketing Executive – {a graduate degree in any discipline}.

Knowledge and Skills Required – 

  • Good communication skills
  • Knowledge of world map and geography is required
  • Be enthusiastic and have the zeal to perform
  • Flexible to work in 24*7 rotational shifts.

Selection Method – For EaseMyTrip recruitment, the candidate will be selected based on shortlisting/ assessment tests and telephonic or field interviews. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via a registered mobile number or email ID.

Work Experience – No further work experience is required for a chat process flight support post. Fresher candidates and candidates with no experience can also apply for this role.


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