Yhangry Campus Drive 2023 | Junior Customer Success Manager

Yhangry Campus Drive 2023: Yhangry is like a chef hub where you can hire private chefs to cook for special events like birthdays or hen parties. We have a big team of 600+ chefs all over the UK. We even presented our idea on Dragons’ Den and got support from Y Combinator.

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YHangry is looking to fill the position of junior customer success manager for graduates in 2023. You can find all the details about who can apply, how to apply, and more below.

Yhangry Campus Drive 2023 Full Detail

Job Role:- Junior Customer Success Manager

Location:– Work From Home (Remote)

Qualification:- Bachelor’s Degree

Salary:- Rs. 50,000/- Month (6.0 Lakh Per Annum)

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Last Date to Apply:- 02 January 2024

Yhangry Job Roles and Responsibilities

  • Joining the customer support team to provide top-notch support to customers, aiming for a perfect 10 out of 10.
  • Handling emails, calls, and WhatsApp messages from customers.
  • Identifying and solving problems and glitches.
  • Resolving conflicts in a way that leaves both customers and chefs satisfied.
  • Checking that all bookings are going well.
  • Answering questions, assisting with the online portal, and ensuring chefs are set up for success.
  • Ensuring a smooth transition of bookings to new chefs.
  • Providing feedback from customer/chef interactions to help make the product better.

Knowledge and Skill They Required

  • Energetic go-getter, skilled at tackling obstacles and getting things done.
  • Good at English, as you’ll be talking to customers and chefs.
  • Ready to dive into tough and stressful situations without hesitation.
  • Assured problem-solver, quickly figuring out problems and suggesting solutions.
  • Skilled at working with numbers (excel) to find and fix issues efficiently.
  • Enjoys a quick-paced setting, staying calm, especially during crises.
  • Eager to be among the initial 10 members of the Yhangry family, playing a part in its growth and achievements.

What is the Selection Process?

The picking process is entirely based on picking out candidates. If someone is picked, they’ll have to go through a test and then do a virtual or face-to-face interview. If they pass these steps, the company will send them a letter saying they can join, and it’ll go to the email that they registered with.

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